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Are there any benefits or discounts for newcomers?

When you first arrive in Edmonton, the most common feeling is uncertainty. Everything is new and unfamiliar, and most people who move to Canada assess their financial options very carefully. Many newcomers believe that they must rely solely on their own resources to get through the first few months in their new country until they find a job and settle in. However, this belief is partly true and partly false. While it is true that you need to have some savings to get started, it is also true that the federal government of Canada, the provincial government of Alberta, and the city government of Edmonton understand that newcomers face unique challenges. They have launched a number of programs and benefits that can help you cope with the financial pressures of the first few months and years.

This story boils down to one simple truth: if you know how to navigate the system and what questions to ask, you can get a lot of financial assistance, housing support, training, and other services for free or at very low cost. The problem is that these programs are scattered across various government agencies, non-profit organizations, and community centers, and most newcomers don't know they exist or where to find them.

Benefits that apply to all newcomers: Federal government programs

First, let's look at the federal programs that are available to you as a newcomer, regardless of your provincial location or specific immigration status.

Canada Child Benefit (CCB): Child Benefits

If you have children and are a resident of Canada for tax purposes, you are automatically eligible for the Canada Child Benefit. This is one of the most generous government programs for families. The program provides monthly payments, the amount of which is calculated based on your income and the number of children you have. For 2024-2025, the maximum payment is up to CAD 2,400 or more per child per year, depending on your income and the age of the child.

The best part about this program is that you don't have to do anything except file your tax return. Once you file your return, the CRA automatically calculates whether you are eligible and starts issuing payments directly to your bank account every month. The money comes without having to fill out any additional forms or documents. This is not a loan that needs to be repaid. It is simply money that the government gives you to help you raise your children. For a family with two children and an average newcomer income (e.g., CAD 40,000 per year), this can mean over CAD 400 per month in additional income.

GST/HST Credit: Quarterly tax payments

If you have a low income, you are also eligible for the GST/HST credit. This is a quarterly payment (four times a year) that compensates for some of the taxes on goods and services that you pay every day. The government estimates that you spend a certain amount on goods and services, and this credit helps account for that.

For individuals with incomes below a certain threshold (approximately CAD 15,705 per year), the maximum payment is about CAD 800 per year (CAD 200 per quarter). For families, the amount is significantly higher. For example, for a family with two children and an income of CAD 30,000, the quarterly payment could be around CAD 500 or more.

As with the Canada Child Benefit, you receive this credit automatically after filing your tax return. You don't need to do anything else. This is another example of how important it is to file a return — even if you think you had no income, filing still opens the door to these benefits.

Canada Workers Benefit (CWB): Assistance for low-income workers

If you work but earn a low income, you may be eligible for the Canada Workers Benefit. This is a refundable tax credit that provides cash assistance to working individuals and families who don't earn enough. For 2024-2025, the maximum payment is up to CAD 1,395 for a single person or up to CAD 2,407 for a married couple.

The essence of this program is that it is specifically designed to encourage people to work. The more you work and the more you earn, the more credit you receive (up to a certain point). This means that if you are a newcomer who has found a job with minimum wage or a job that pays a small amount, the government notices this and gives you extra money to help you get by day to day.

Information about this credit is calculated automatically after you file your tax return. You do not need to fill out any separate forms.

Alberta Provincial Benefits: Programs specific to your province

Since you live in Edmonton, which is in Alberta, you also have access to a number of provincial programs that are designed specifically for newcomers to this province.

RAB and TRAB: Help with rent

One of the biggest expenses newcomers face in Edmonton is rent. A one-bedroom apartment in Edmonton can cost anywhere from CAD 1,200 to CAD 1,500 per month, depending on the location. For a newcomer with a low income, this can be prohibitively expensive. Fortunately, the Alberta government has launched two programs to help with this.

The first program is called RAB, or “Rent Assistance Benefit.” This is a program for people with very low incomes. To be eligible, your income must be below a certain threshold, which varies depending on the size of your family, and you must have less than CAD 25,000 in assets. If you meet these criteria, the government pays the difference between your income and your current rent to ensure that you do not pay more than 30% of your income on rent.

For example, if you earn CAD 800 per month and your rent is CAD 1,200, the government pays CAD 280 per month (a combination of the basic allowance and your income) to ensure that you pay closer to 30% of your income. The maximum assistance is CAD 800 per month, but most people receive less. These payments are made monthly directly to your landlord or to you, depending on the agreement.

To apply for RAB, you need to register on the Civida Benefit Portal and fill out a form. You will need to provide proof of your income, a copy of your rental agreement, and proof of your assets. The process is done online, and a decision is made within a few weeks.

The second program is called TRAB, or “Transitional Rent Assistance Benefit.” This program is for people who are working but have a low income. To be eligible for TRAB, you must have a job (or have had a job in the last 24 months) and your income must be below a certain threshold. Unlike RAB, you cannot receive RAB and TRAB at the same time — it is either one or the other. TRAB usually provides less assistance than RAB, but it is issued for two years, after which you will need to reapply.

Assistance amounts range from CAD 200 to CAD 600 per month in the first year and then decrease in the second year. Like RAB, you apply through the Civida Benefit Portal. TRAB accepts applications based on first come, first served, while RAB considers applications based on need, so the wait for RAB may be longer.

Both programs are a great way to reduce your rental expenses in your first few months in Edmonton until you settle in and find a higher-paying job.

Alberta Works and AISH: Social Assistance

If you find yourself in a difficult financial situation or if you have a recognized disability, you may be eligible for Alberta Works or AISH.

Alberta Works is a financial assistance program for people with very low incomes. If you are unemployed and do not have money to pay your bills, and you meet the criteria (including asset and income tests), the government will give you monthly assistance. The amount varies, but for a single person it can be several hundred dollars per month.

AISH (Assured Income for the Severely Handicapped) is a program for people with severe disabilities. If you have a medical condition that prevents you from working, you may be eligible for AISH, which provides more assistance than Alberta Works and has fewer restrictions on assets.

Both programs have strict eligibility criteria, and the application process can be long and complicated. However, if you qualify, it is worth looking into.

Edmonton Housing Programs: Local Assistance

In addition to federal and provincial programs, the City of Edmonton also has local programs to help newcomers find affordable housing.

Edmonton Housing Registry

The City of Edmonton maintains an affordable housing registry that lists apartments and houses offered at below-market rates. If you register with this registry, you will be placed on a waiting list for low-cost housing. The wait can be long (sometimes years), but it is worth considering.

Hope Mission and Housing & Support Hub

Hope Mission is a non-profit organization in Edmonton that specializes in helping people with housing issues. They have a department called the Housing & Support Hub that works specifically with new immigrants. They help newcomers find housing, understand the complexity of your situation, and can help you apply for rental assistance programs.

Free English Language Training: Saving on Expensive Professional Education

One of the biggest expenses for newcomers when moving to Edmonton is learning English, if it is not your first language. However, the federal government understands this and has launched free English language training programs specifically for newcomers.

LINC (Language Instruction for Newcomers to Canada)

LINC is a federally funded program that offers free English (or French) courses for newcomers. The program is 100% free. You don't pay any tuition fees, any materials, anything. Even textbooks are often provided free of charge.

LINC classes are held throughout Edmonton at various locations, including community centers, schools, and libraries. Classes can be in the morning, afternoon, or evening, whichever is convenient for you. You need to register and take a placement test to determine your English language level. You will then be placed in a class that matches your level.

It's not just English classes. The LINC program often includes information about Canadian culture, employment rights, job search strategies, and even help with finding housing. It's a comprehensive package for newcomers.

ESL (English as a Second Language) classes in schools and colleges

Some public schools and colleges also offer free or very low-cost ESL classes for newcomers. The Northern Alberta Institute of Technology (NAIT) and MacEwan University, both located in Edmonton, offer courses for adults at a relatively low cost.

Programs to help you find a job: Saving money on your career search

Finding a job is a key aspect for newcomers, and there are many free programs to help you with this process.

Alberta Supports Employment Services

The provincial government offers free job placement services through Alberta Supports. This includes resume submission, job search assistance, interview training, and more.

Edmonton Immigrant Services Association (EISA)

EISA is an organization that specializes in helping immigrants in Edmonton. They offer free job placement programs, including:

  • Resume writing assistance
  • Interview training
  • Employer connections
  • Information on credential recognition
  • Support groups for newcomers

All of this is free.

Action for Healthy Communities (AHC)

Action for Healthy Communities is an organization that provides support for newcomers, especially those who want to start their own business or who face significant barriers to employment. They offer:

  • Job skills training
  • Support for starting a business
  • Business plan advice
  • Connections to funding and investors

Health Care and Medical Insurance Benefits

Alberta Health Services Coverage for Newcomers

When you arrive in Alberta as a newcomer, you need to register with Alberta Health Services (AHS) to get provincial health insurance. This health insurance covers doctors and hospitals, but does not cover medications (except for certain categories).

For some newcomers, especially those with low incomes, the province offers additional benefits to cover medications and other health care expenses.

Alberta Adult Health Benefit

If you are an adult with a low income, you may be eligible for the Alberta Adult Health Benefit, which covers medications, eyeglasses, and some other medical expenses.

Dental and vision care at community centers

Some community centers and non-profit organizations in Edmonton offer free or low-cost dental and vision care to newcomers. For example, the Citadel Multicultural Centre and other organizations often have programs for this.

Other special benefits and discounts

Screen and utility expenses: Some discounts

Some utility companies in Edmonton offer discounts for newcomers or people with low incomes. For example, Enmax (electricity and gas) and other providers sometimes offer assistance programs for people with financial difficulties.

Edmonton Public Library

The Edmonton Public Library offers much more than just books. They have a Settlement Services program that partners with EISA. The library also offers free computer classes, digital literacy lessons, and many other resources for newcomers. Library cards are completely free for residents.

Recreation and Culture Programs

Educational and cultural organizations, such as the Citadel Multicultural Centre, offer free or low-cost cultural events, concerts, and festivals. Many of these are specifically geared toward newcomers and cultural integration.

Special programs for Ukrainians and evacuees

If you are from Ukraine and have arrived as an evacuee due to the war, special financial assistance programs may be available to you.

Ukrainian Evacuee Emergency Financial Support and Benefits Program

The Alberta government has launched a special program for Ukrainians who have been evacuated from Ukraine. It includes:

  • One-time emergency financial assistance
  • Monthly financial assistance until a certain date (currently July 31, 2027)
  • Assistance in finding employment

To apply, you need to contact the Alberta Supports Contact Centre at 1-877-644-9992.

How to get started: Steps to access benefits

Now that you know about all these benefits, how can you actually access them? There is a systematic process.

Step 1: Obtain a Social Insurance Number (SIN)

This is the first step. Without this number, you cannot file a tax return, and without a tax return, you cannot access most federal and provincial benefits. This should be your first priority in the first few days after arriving in Edmonton.

Step 2: Register with the Alberta health care system

You need to get an Alberta Health Care Insurance Plan (AHCIP) number. Without it, you will not have health insurance. The process takes a few weeks, but you can register as soon as you arrive.

Step 3: File your tax return

Even if you had no income, file a return. This opens the door to federal benefits such as the Canada Child Benefit and the GST/HST credit. The return must be filed by April 30.

Step 4: Apply for rental assistance programs

If you need help with rent, apply for RAB or TRAB through the Civida Benefit Portal. The sooner you apply, the sooner you will receive assistance.

Step 5: Register for free LINC programs

If you need to improve your English, register for LINC. This will help you find a job and integrate into Canadian society.

Step 6: Contact local organizations

Contact EISA, Action for Healthy Communities, and other local organizations. They can help you navigate the system and find programs that meet your needs.

Conclusion: Don't be ashamed to ask for help

Many newcomers feel ashamed or proud to ask for help. They believe that they should be completely self-sufficient and not rely on the government. However, it is important to understand that these programs exist specifically to help people in your situation. The government has put them in place because it understands the reality of newcomers: you face unique challenges, you have no established credit history, you may not have a job when you arrive, and you have significant relocation expenses.

The programs and benefits I have described in this article are not charity. They are an investment by the government in your future in Canada. They want you to succeed and overcome the uncertainty of the first few months. Accepting this assistance means you can focus on learning the language, finding a job in your field, and establishing your career, rather than constantly worrying about how to pay your bills this month.

So don't be shy. Learn about the programs, apply, and accept the assistance you are entitled to. It's just a smart way to take advantage of a system that was designed specifically for people like you. In the most challenging first few months and years, these benefits can be the difference between coping with the task of relocation and being overwhelmed by financial stress.